Terms of Use
Use of iglow.es and app.iglow.es and service bookings.
Purpose
These Terms of Use govern access to and use of the website of Iglow Servicios Integrales S.L.
Use of this website is subject to these terms; booking a service requires the information and express acceptance shown during the booking process.
Use of the website
Users agree to use the website responsibly, in compliance with applicable legislation, and to refrain from any conduct that may harm the operation of the site or the rights of third parties.
The following is not permitted:
- Using the website for unlawful purposes.
- Introducing malicious software.
- Attempting to access restricted areas.
- Copying content without authorisation.
- Using published information for fraudulent purposes.
Services and quotations
Information published on this website is for guidance only.
Quotation requests submitted through the website do not constitute a contract or automatic acceptance of the service.
Each service will be confirmed individually by Iglow.
Account and bookings in the app
The app lets you request assessments, create an account, book available services and view their status. Keep your contact, address and access information accurate. Iglow confirms the scope, date, final price including taxes and assigned professional before the service. Automated assessments are indicative until confirmed.
Before payment, you will see the service summary, total price including VAT, applicable terms and a button indicating the obligation to pay. A paid booking is confirmed after payment verification and a confirmation is emailed. A request for assessment is not a confirmed booking.
Address search
The app uses Google Maps Platform for address search and location suggestions. Check the suggested address, street number and access details before saving it or booking. You can enter an address manually and read how these details are handled in our Privacy Policy.
Changes, cancellations and withdrawal
Commercial change and cancellation rules are shown before booking and attached to the booking. They do not limit consumers’ statutory right of withdrawal for distance contracts. See the dedicated cancellation and refund policy for deadlines, procedures and a model notice.
Private attachments and image use
You retain your rights in the photographs, videos and messages you provide. Iglow uses them only as needed to evaluate and provide the service, answer support requests and fulfil applicable obligations. Uploading an attachment does not grant a licence for public advertising or commercial image publication.
Provide only information and images you are entitled to share. Avoid identifiable third parties, identity documents, health data and access or security codes when they are unnecessary. Any optional image publication permission is collected separately and can be withdrawn.
Intellectual property
All website content belongs to Iglow Servicios Integrales S.L. or is used with the appropriate authorisation.
Reproduction, distribution or use without prior written authorisation is prohibited.
Liability
Iglow makes every reasonable effort to keep the site up to date and operational.
However, it does not guarantee permanent availability of the site or the absolute absence of errors.
Iglow shall not be liable for damage arising from improper use of the website by the user.
External links
This website may contain links to third-party pages.
Iglow does not control and is not responsible for the content or operation of such sites.
Changes
Iglow Servicios Integrales S.L. may amend these Terms of Use when necessary to adapt them to legal, technical or operational changes to the website.
The published version will always be the current one.
Governing law
These Terms of Use are governed by Spanish law.
Any dispute relating to use of this website shall be resolved in accordance with applicable regulations.
Last updated
9 October 2026.